Medical Receptionist / Patient Encoder - Bali Branch

Join Hi-Precision Diagnostics as a Medical Receptionist / Patient Encoder in our Bali branch and become the welcoming face of our healthcare team. In this pivotal role, you will ensure every patient feels valued and supported from the moment they walk through our doors. As part of our dedicated team, you will handle patient registration, manage appointment schedules, and maintain our clinic's patient records using our state-of-the-art EHR (Electronic Health Record) system. This is your chance to make a meaningful difference in patient care while growing your skills in a dynamic and supportive environment. With a vibrant city like Bali offering a perfect blend of professional growth and personal fulfillment, this is the ideal opportunity to advance your career in healthcare.

Hi-Precision Diagnostics is a leading diagnostic center in Indonesia, known for our commitment to excellence and patient-centered care. Our Bali branch is no exception, serving a diverse patient population with cutting-edge technology and a team of highly skilled professionals. In this role, you will be at the forefront of our patient care services, ensuring seamless communication between patients, doctors, and our administrative team. You will use our advanced patient management software to streamline our operations and enhance the overall patient experience. With a competitive salary and a comprehensive benefits package, we offer the perfect platform for you to thrive and achieve your career goals.

📋 Tanggung Jawab Pekerjaan

• Register new patients and update existing patient records in our EHR system
• Schedule appointments and manage patient waitlists efficiently
• Process insurance claims and handle patient billing accurately
• Coordinate with doctors and other healthcare providers to ensure smooth patient flow
• Provide excellent customer service to patients and their families
• Maintain a clean and organized reception area
• Assist in inventory management for reception supplies
• Stay updated with the latest healthcare regulations and best practices

🎓 Kualifikasi & Syarat

• High school diploma or equivalent
• Minimum 1 year of experience in a receptionist or administrative role in a healthcare setting
• Fluent in both English and Indonesian
• Basic computer skills, particularly proficiency in our EHR and patient management software
• Strong organizational and communication skills
• Ability to work in a fast-paced environment
• Willingness to learn and adapt to new technologies and processes
• Customer service orientation with a compassionate attitude towards patients

🛠️ Keahlian

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